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Protection Case Management

Venue: Erbil – Iraq Registration Deadline: October 20, 2022  Training Date: October 31 to November 03, 2022  Register before: October 10, 2022 to get 10% Discount

Knowledge makes all the difference!

Case management is a process that strives to achieve a specific objective by handling cases from beginning to end under the coordination of a case manager. It is one of the fastest growing segments in the healthcare industry as well as in the emergency settings of the humanitarian sector. Social work case managers play an integral role in supporting, and advocating for, clients within and across a range of service settings including mental health and substance use agencies, child welfare
and adoption agencies, or in hospice care, hospitals, or nursing homes. They work in social service agency settings, clients’ homes, or a mix of both, as well for nonprofit or for-profit agencies, organizations, and facilities. Having an effective case manager can be life changing for a client. Whether you are a nurse transitioning to case management, already working in the field, or exploring a new career path, this training in Case Management provides a comprehensive learning experience
designed to develop planning, critical thinking, and decision-making skills necessary for the day-to-day challenges in your role as a case manager

Learner’s take away

During the training, Instructors will share expert, evidence-based direction and insights into the practice of case management that support critical skill development and increase knowledge through relevant and action-oriented content and activities that all Case Managers should know in a complex managed care system. It includes both case management theory and evidence-based skills development. The curriculum of the training explores the case management process and the skills necessary to case manage clients. Hence, it will equip those working with, or looking to work with, clients with the essential knowledge,
skills, and confidence to meet the diverse needs of clients with special and complex needs while maximizing program efficiencies.

Course Contents:

  • Building the Helping Relationship
  • Comprehensive Assessment and Case Planning (2 days)
  • Advocacy and Collaborating Skills in Case Management
  • Improving Networking Skills and Enhancing Interagency Relationships
  • Handling Crisis in Case Management
  • Disaster-Planning for Service-Providing Agencies
  • Case Plan Essentials
  • Case Documentation in Social Work Practice

Training Methodology

The mixed-method approach will be used to inculcate the adult learning principles for the training. To make it highly innovative, the trainer will use lectures, discussions, case studies and role plays to transfer the knowledge. The training will be conducted
in a friendly environment where the participants will be encouraged to bring forward their queries and share their thoughts and opinions. Participative practical activities will reinforce individual and group learning. The training will be evaluated at every day’s end to know the shortcomings/lacking and will be improved for the next day.

Who should participate?

Humanitarian professionals including managers, supervisors/officers.

Medium of Instruction:


Duration & Venue:       

October 31 to November 03, 2022

Erbil – Iraq

Registration Deadline:   

October 20, 2022

Early Bird Discount:  

10 % discount will be offered if registered before October 10, 2022.

Residential Package: 

Residential Package is available at the venue hotel on payment of required charges.

Discount Policy: Group Discount (from same organisation):

On every three paid nominations from same organisation, one person (i.e fourth one) will be free of charge.

In-House Training:

CRSM also offers this training for your organisation as an in-house event. This will be cost effective and customised for your organisation’s specific needs.

To discuss this, please contact CRSM representative at +92 321 55 65 072 or +92 316 58 87 783 or mail to

For Further Information, Please Contact:


Tel: +92 321 55 65 072 or +92 316 58 87 783


  • In-Person


  • Training/Workshop


  • Mobile Data

Course language

  • English






  • In-Person


  • Training/Workshop


  • Project Manager

Course language

  • English
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