CRSM Consulting –  Privacy Policy

By registering for any training program offered by CRSM Consulting, you acknowledge and agree to the following Terms and Conditions:

1. Registration & Payment

All training fees must be paid in full prior to the start of the course.
Your registration is confirmed only after successful payment.

2. Cancellation & Refund Policy

Cancellations made 7 days or more before the training date are eligible for a full refund.
Cancellations made less than 7 days before the training date will incur a 50% cancellation fee.
No refund will be issued for same-day cancellations or no-shows.

3. Rescheduling

Requests to reschedule must be submitted at least 48 hours before the training session.
Rescheduling is subject to trainer availability and seat availability.
Only one reschedule is allowed per registration unless otherwise approved.

4. Attendance Requirements

Participants are expected to:
Arrive on time
Attend the full duration of the training
Actively participate in exercises and discussions
CRSM Consulting reserves the right to withhold certification for incomplete attendance.

5. Training Materials

All training materials, guides, presentations, and resources are provided for personal use only.
Reproduction, distribution, modification, or sharing of training materials without written permission is strictly prohibited.

6. Conduct & Professional Behavior

Participants must behave professionally and respectfully towards trainers and fellow attendees.
CRSM Consulting reserves the right to remove any participant who disrupts the session or violates professional conduct standards.

7. Confidentiality

Any confidential or sensitive information shared during the training—by CRSM Consulting or participants—must remain confidential and may not be disclosed without prior consent.

8. Liability

CRSM Consulting is not responsible for any loss, theft, or damage to personal belongings during training sessions.
All training content is provided for educational purposes; implementation of learned concepts is the participant’s responsibility.

9. Changes to Schedule or Content

CRSM Consulting reserves the right to modify the training schedule, content, trainer, or venue when necessary.
If a session is postponed or canceled by CRSM Consulting, participants will be offered an alternative date or a full refund.

10. Certification

Certificates may be issued upon successful completion of the training, subject to:
Meeting attendance requirements
Completion of assessments or assignments (if applicable)

11. Data Protection & Privacy

By registering, you consent to CRSM Consulting collecting and processing your information for communication, registration, certification, and follow-up purposes.

Your personal information will not be shared with third parties except where required by law or necessary for training delivery.

12. Acceptance of Terms

By completing the registration process, you confirm that you have read, understood, and agreed to these Terms and Conditions.